Shipping & Returns
Everything you need to know about getting your order — and returning it if needed.
Shipping
Processing Time
All orders are processed within 24 hours of being placed, excluding Sundays and holidays. Orders placed on Sundays or holidays ship the following business day.
Shipping Speed
Standard shipping typically arrives in 2–4 business days. Priority shipping (1–2 business days) is available at checkout for an additional fee.
Free Shipping
Free standard shipping is included on all orders over $79. Orders under $79 ship for a flat rate of $4.99.
Discreet Packaging
Every order ships in plain, unmarked packaging with no branding or indication of contents. Your privacy is our priority.
Where We Ship
We ship to all 50 U.S. states. Our THCa flower is federally legal under the 2018 Farm Bill (less than 0.3% Delta-9 THC by dry weight). State laws vary — please check your local regulations before ordering.
Order Tracking
You'll receive a shipping confirmation email with tracking information once your order ships. You can also track your order here.
Returns & Satisfaction Guarantee
100-Day Satisfaction Guarantee
All Official Farmacy products are backed by an unconditional 100-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us for a full refund or exchange — no questions asked.
How to Initiate a Return
Email us at hi@officialfarmacy.co or call (813) 862-0690 with your order number. We'll take care of the rest.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, contact us immediately. We'll send a replacement at no additional cost.